The hidden risks of going without tech support
- The average cost of eCommerce downtime is approximately $5,600 per minute.
- A 1-second delay in page load time can lead to a 7% reduction in conversions.
- 43% of cyberattacks target small businesses, and 60% of those attacked go out of business within six months.
- 53% of mobile users abandon sites that take longer than 3 seconds to load.
- Increasing customer retention by 5% can increase profits by 25% to 95%.
...but when you partner with Zest Logic
- Continuous monitoring and immediate responses to issues, reducing downtime and ensuring smooth operations.
- Regular updates and enhancements that keep your store fast and efficient, maximizing conversion rates.
- Ongoing security measures to protect against cyber threats, giving you peace of mind.
- Access to the latest features and technologies that support your business's growth and adaptability.
I worked with Zest Logic to build a custom SAAS website and they did an amazing job! The software worked perfectly and Zest was easily available to make small changes as we needed. I couldn’t recommend them more highly!
After two unsuccessful collaborations with other vendors, we hired Zest Logic—and finally found our team. They are professional and highly responsive, so now we don’t have to worry about the tech side.
We were looking for a reliable IT company that would cope with our tasks. Our business is quite large, so we needed specialists who know how to work with enterprise projects.
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eCommerce CMS Development
Stay ahead in the competitive eCommerce world with our advanced tech solutions.
- Custom development
- Third-party integrations
- CMS migrations
- System upgrades
- Security enhancements
- Performance optimizations
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Ongoing Maintenance& Support
Technical support and regular updates are vital for the stability and security of your eCommerce business:
- Security updates and patches
- 24/7 technical support
- Performance monitoring
- Regular maintenance
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eCommerce Strategy & Consulting
Our strategy and consulting services are tailored to drive your eCommerce success and ensure sustainable growth.
- eCommerce strategy development
- Specific CMS guidance
- Growth and scaling
- Technical consulting
- Performance and security audit
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Want to learn how we can support your store?
Schedule a FREE 45-minute consultation.
Frequently Asked Questions
How quickly can you resolve issues with my store?
We offer fast response times and 24/7 support, aiming to resolve most issues within hours, depending on the complexity.
Will I have a dedicated support team for my store?
Yes, you’ll have a dedicated team of specialists familiar with your store and its specific needs.
What if I already have a support team but need additional help?
We can work alongside your existing team, providing extra expertise or handling specific tasks like security updates or performance optimization.
Can you support multiple storefronts in different regions?
Yes, we have extensive experience managing and optimizing multi-storefront setups, including stores in different languages, currencies, and regions.
Do you offer support for international expansion and multi-currency setups?
Yes, we can help with internationalization, including support for multi-currency, multi-language, and region-specific compliance.
What is your experience with handling large product catalogs?
We’re experienced in optimizing stores with large product catalogs, ensuring fast load times, efficient search functionality, and smooth inventory management.
Do you help with compliance, like GDPR or PCI DSS?
Yes, we ensure your store complies with regulations such as GDPR and PCI DSS by implementing necessary security and data management protocols.
Why should I choose Zest Logic for support over other agencies?
At Zest Logic, we take a proactive approach. We don’t wait for problems to arise or for you to request updates. Instead, we continuously apply the latest best practices and implement the newest eCommerce technologies as they become available, keeping your store ahead of the curve.
Want to improve your store? Talk to us now.
- Explore your objectives and what you aim to achieve.
- Uncover the challenges you’re currently facing.
- Review tailored solutions to meet your needs.
- Address any questions or concerns you have.